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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Theresa Cole

July 2, 2026

5  out of  5
rating by Theresa Cole
"Jurnee helped me and answered all the questions I had. She was very helpful and I am grateful I talked to someone so compassionate and great at their job!"
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AKSRC

June 23, 2026

5  out of  5
rating by AKSRC
"Jurnee was awesome! She helped me get a new car insured, answered questions about adding a driver, and reviewed my home policy with me!"
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pat lee

June 19, 2026

5  out of  5
rating by pat lee
"Kathryn was most helpful and timely"
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Criss Krzanowski

June 9, 2026

5  out of  5
rating by Criss Krzanowski
"We have been clients of Troy Sayer for 25+ years and have nothing but wonderful things to say about the service he provides. My most recent phone call with Jurnee proved that even after 25 years Troy hires the best and most helpful!"
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Cindy Lindblom

May 30, 2026

5  out of  5
rating by Cindy Lindblom
"Ellen is amazing! She takes the time to explain everything thoroughly and goes above and beyond to make sure you have the right coverage for your needs. Her professionalism , knowledge, and genuine care for her clients set her apart. If you're looking for someone you can trust, Ellen is the go to person. Highly recommended!"
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Us Mattison

May 29, 2026

5  out of  5
rating by Us Mattison
"We've had various policies with Troy's office for over 20 years. Recently we worked with Jurnee to set up auto and home with them again. She was so wonderful to work with. Made sure we had the same or better coverage, got all the right discounts and saved us a ton of money. She answered all my questions and there were a lot."
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Dusty F

May 29, 2026

5  out of  5
rating by Dusty F
"Kathryn was very knowledgeable and educational about my policies it has helped me get the best rate I could with the best coverage"
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Susan Nore

May 29, 2026

5  out of  5
rating by Susan Nore
"Kat help me get a quote and was very helpful 😊"
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Judy Halan

May 29, 2026

5  out of  5
rating by Judy Halan
"Thank you Kathryn and Jurnee for helping me save $1000 a year on my home owners insurance bundle and save with my autos as well. Excellent customer service friendly and personable. Thank you I appreciate Troy sayer state farm."
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Kat Ferrenburg

May 29, 2026

5  out of  5
rating by Kat Ferrenburg
"Troy’s office has amazing staff. Thank you ladies"
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Michael McNatt

May 29, 2026

5  out of  5
rating by Michael McNatt
"Service was great, Kathryn was very helpful and personable."
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Peggy French-Steward

May 15, 2026

5  out of  5
rating by Peggy French-Steward
"I contacted state farm to get insurance on my e.Bike and had a hard time figuring out where my frame number was. The agent was very, very friendly and pursued completion of my request. Thank you Kat"
We responded:
"Thank you for your review, Peggy! I'm glad to hear that Kat was able to assist you with your e.Bike insurance needs. We appreciate your feedback and are here to help with any other questions you might have. Thanks for choosing us!"
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Katherine Antoune

May 15, 2026

5  out of  5
rating by Katherine Antoune
"courtnee was great! i had a tight timeline for my renter's insurance policy and surprise information that needed to be added halfway through and she got everything done without a hitch. she was friendly and courteous the whole time too and explained everything in plain terms. would definitely come back just for her :)

UPDATE: came back for vehicle/life insurance to go with my renter's and got jurnee, she was also very friendly and made the process feel like much less of a chore. they've got some great people over there!"
We responded:
"Thank you for your feedback, Katherine! I'm delighted to hear that Courtnee provided such excellent service and made the process smooth for you. It's wonderful to know she was able to assist with your renter's insurance needs efficiently and clearly. We look forward to helping you again in the future!"
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Dennis Laird

May 12, 2026

5  out of  5
rating by Dennis Laird
"Jurnee was super helpful, polite, And made the whole process very simple and a top it off Saved me a bunch compared to the previous insurance."
We responded:
"Dennis, thank you for your feedback! I'm happy to hear that Jurnee was able to assist you effectively and make the process straightforward. It's great to know you found savings with us! If you have any more questions or need further assistance, feel free to reach out anytime."
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Andrew Marcus

May 10, 2026

5  out of  5
rating by Andrew Marcus
"Shout out to Courtnee for helping me set up my homeowners insurance! She patiently guided me through the process while being flexible and working around my busy work schedule."
We responded:
"Thank you, Andrew! I'm happy to hear that Courtnee was able to assist you with setting up your homeowners insurance. Her dedication to providing flexible and patient service is something we truly value. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Shelley Cole

April 30, 2026

5  out of  5
rating by Shelley Cole
"We love working with Jurnee! She has done such an amazing job of helping us navigate what type of insurance we need. She is a wonderful addition to your team!"
We responded:
"Thank you for your review, Shelley! I'm happy to hear that Jurnee has been a great help in guiding you through your insurance options. We're certainly grateful to have her on our team! If you need anything else, feel free to reach out."
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Kolten Kehmeier

April 30, 2026

5  out of  5
rating by Kolten Kehmeier
"Jurnee is the best!"
We responded:
"Kolten, thank you for your feedback! I'm glad to hear that Jurnee made such a positive impression. We appreciate your support and are here for any insurance needs you might have. Thanks for choosing us!"
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Rana

April 29, 2026

5  out of  5
rating by Rana
"Always polite and prompt with answers and information. Highly recommend. 😁"
We responded:
"Thank you, Rana! I'm happy to know you appreciate the prompt and polite service. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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jill walker

April 29, 2026

5  out of  5
rating by jill walker
"Jurnee was amazing !! She was incredibly patient and very helpful. I felt that it was not all about the sell."
We responded:
"Thank you for your feedback, Jill! I'm happy to hear that Jurnee provided such patient and helpful service. We always aim to prioritize your needs over the sale. If there's anything else we can assist you with, just let us know!"
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Rebecca Ligler

April 28, 2026

1  out of  5
rating by Rebecca Ligler
"Worst customer service. Never met Troy in all the years we have been with this office. For the decades with State Farm in the past, we have ALWAYS known our agent. Constant bill changes without reason. Excuses rather than resolution. Wouldn't recommend this office to anyone. Rather advise against it."
We responded:
"Rebecca, thank you for sharing your feedback. It was hard to hear that you have wanted to meet me and have not. In reviewing your file I saw you even requested it and somehow that did not make it to me. That is certainly a failure on our part. I have tried to reach out and want you to know I would love to meet you at your convenience. Our billing system has changed, no doubt. While it’s a much more efficient system that will reduce expenses, and therefore save all of us premium dollars, it is a little confusing during the transition. I’d love a chance to speak with you, if s the part of my career I love the most. Troy"
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James Bodolosky

April 24, 2026

5  out of  5
rating by James Bodolosky
"I don’t leave a lot of reviews, but I absolutely must leave a review about Ellen Zahorik. She has a very deep well of experience in the insurance industry and is excellent at her job. Beyond that she is just very pleasant to work with, and that seems to be hard to find today."
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Jake Everich

April 24, 2026

5  out of  5
rating by Jake Everich
"Found out that my previous Agency cancelled all of my policies with zero notice; and needed coverage quickly. Courtnee was quick, thorough and a pleasure to work with. Highly recommend her and the rest of the e the team!"
We responded:
"Thank you for your review, Jake! I'm happy to hear that Courtnee was able to assist you promptly and effectively. It's great to know you had a positive experience with our team. If you need anything else, feel free to reach out anytime!"
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Karla Weil

March 25, 2026

5  out of  5
rating by Karla Weil
"Jurnee was amazing to work with for both my home and auto insurance! She made everything super easy to understand and took the time to walk me through all my options without making it feel overwhelming.

I really appreciated how responsive and patient she was, and she worked hard to find me great coverage at a good price. The whole process felt smooth and stress-free, which is not something you usually say about insurance 😄

If you’re looking for someone who actually cares and makes the process easy, I definitely recommend reaching out to Jurnee!"
We responded:
"Thank you, Karla! I'm glad to hear that Jurnee provided such a smooth and stress-free experience for your home and auto insurance needs. Her dedication to making things easy and understandable truly shines through. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Stephanie Podolec

March 24, 2026

5  out of  5
rating by Stephanie Podolec
"Jurnee’s customer service is the best! She is very friendly and knowledgeable in her field. She also definitely cares! I would definitely recommend her to anyone!"
We responded:
"Thank you for your review, Stephanie! I'm glad to hear that Jurnee provided you with such friendly and knowledgeable service. Her dedication truly makes a difference. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Wendy Helfrich

March 24, 2026

5  out of  5
rating by Wendy Helfrich
"Hello! I just wanted to say Journee was very helpful and knowledgeable! She had answered all my questions and concerns. Excellent customer service! Thank you so much for time and assistance Journee!"
We responded:
"Thank you for your review, Wendy! I'm glad to hear that Journee provided you with excellent customer service and addressed all your questions and concerns. We appreciate your kind words and are here to help with any future needs. Thanks for choosing us!"