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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sherry Sudsbury

February 26, 2026

5  out of  5
rating by Sherry Sudsbury
"Doug was very nice, and expedited my request to add a vehicle to my policy."
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Belinda

February 23, 2026

5  out of  5
rating by Belinda
"I got help very quickly after going into the office to get a new policy. I worked with Ashley and she was very informative. I appreciate being able to go in and get everything taken care of."
We responded:
"Belinda, thank you for sharing your experience! I'm glad Ashley was able to assist you efficiently and provide the information you needed. We’re always here to make the process smooth for you. Let us know if there's anything else we can do for you!"
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Jaybird Oliver

February 20, 2026

5  out of  5
rating by Jaybird Oliver
"I work unpredictable hours and I love how flexible they are. Jurnee made my renewal process fast and easy and helped me save over $400 in car insurance through Statefarm. She made the home owners insurance renewal efficient and easy to understand. Great service!"
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Matt Boron

December 23, 2025

5  out of  5
rating by Matt Boron
"Thanks Doug for your help today. You made getting insurance for my car easy and straightforward. This is just the latest policy I have with this agent. I have been with Troy Sayer since the beginning, and even before that when this office was run by Rosie McDonald. This office has always had very friendly and helpful agents."
We responded:
"Thank you, Matt, for your kind words! I'm delighted to hear that Doug made the process of getting car insurance easy for you. It's wonderful to know you've been with our office for so long and appreciate the friendly service. If you ever need anything else, feel free to reach out!"
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Mikilani Davis

December 19, 2025

5  out of  5
rating by Mikilani Davis
"We have know Troy and his family for years! They have been one of our go to companies to recommend to our clients."
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Nancy Boxler

November 20, 2025

5  out of  5
rating by Nancy Boxler
"I have nothing but good things to say about this office. They are organized and are always ready help. They always go the extra mile. Today I reviewed all my policies with Aime. She is an outstanding communicator and really looks out for her clients. I feel very lucky to have her in my corner. Thank you Aime!"
We responded:
"Thank you for taking the time to share your experience. We are thankful for Aime and appreciate your business. "
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Melissa Ahern

November 14, 2025

5  out of  5
rating by Melissa Ahern
"I cannot say enough good things about Jurnee at the Eagle River location. She took the time to go through every line of my policies with me over the phone to ensure I had the right coverage at the best possible price. She is incredibly knowledgeable, patient, and genuinely cares about her clients. Let’s be honest — needing insurance usually means you’re dealing with something stressful — but Jurnee makes the entire process feel manageable. She gives you confidence that the choices you make ahead of time are the right ones. Highly recommend!"
We responded:
"Melissa, thank you very much for sharing your experience and your very thoughtful review. We really work hard to earn those and this made me smile. I’m grateful for Jurnee and very much appreciate you trusting us to take care of your insurance needs. Troy"
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mindy Tomazevic

November 7, 2025

5  out of  5
rating by mindy Tomazevic
"Jurnee was so helpful as my husband I tried to navigate the jungle of Medicare Supplemental insurance. She was informed, professional and very pleasant. She followed through with everything she told us she would check and answered all our questions. We were very happy with our experience and would highly recommend her to others. Thank you."
We responded:
"Thank you, Mindy, for sharing your experience! I'm glad to hear that Jurnee was able to assist you and your husband with Medicare Supplemental insurance. Her dedication to providing informed and professional service is truly valued. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
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Katherine Canterbury

November 5, 2025

5  out of  5
rating by Katherine Canterbury
"Amy is a great asset to your company. She helped me tremendously. She is appreciated."
We responded:
"Thank you for your feedback, Katherine! I'm happy to hear that Amie was able to assist you so effectively. We truly value her contributions to our team. If there's anything else you need, feel free to reach out!"
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Lee Gahm

October 30, 2025

5  out of  5
rating by Lee Gahm
"Jurnee was awesome to work with as we explored our options for Medicare supplements. She provided information in a very timely manner and addressed our questions in a clear manner. She then helped my husband and I review all our State Farm policies to make sure that they meant our current needs. We recommended her to our friends and they were also impressed with her. But the best part was she provided us with chocolate during our meeting and laughed at our silly jokes! Thanks Jurnee - you’re awesome!"
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Kevin Parcher

October 29, 2025

5  out of  5
rating by Kevin Parcher
"Ashley was very helpful and super easy to talk to she was very thorough"
We responded:
"Kevin, thank you for your review! I'm glad to hear that Ashley provided such helpful and thorough service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Karlee Camarda

October 29, 2025

5  out of  5
rating by Karlee Camarda
"Ashley is amazing! Very helpful and kind. I look forward to working with her again in the future!"
We responded:
"Thank you, Karlee! I'm happy to hear that Ashley provided you with such helpful and kind service. We look forward to assisting you again whenever you need us. Let us know if there's anything else we can do for you!"
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Haylee Camarda

October 29, 2025

5  out of  5
rating by Haylee Camarda
"Ashley was so kind and knowledgable on all my questions. Easiest the best insursnce company to go through. Thank you ashley!"
We responded:
"Thank you, Haylee! I'm happy to hear that Ashley was able to assist you with your questions. We appreciate your kind words and are glad you find our office the best choice for your insurance needs. If you need anything else, feel free to reach out!"
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Jennifer Miller

October 28, 2025

5  out of  5
rating by Jennifer Miller
"This group is always easy to work with, and always answers my questions and quote requests quickly. Ashley helped me recently with auto quotes, and was amazing to work with!"
We responded:
"Thank you for your review, Jennifer! I'm happy to hear that our team, especially Ashley, provided you with quick and helpful service. We appreciate your trust in us for your auto quotes. If there's anything else you need, feel free to reach out anytime!"
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Tammy

October 28, 2025

5  out of  5
rating by Tammy
"Ashley was very friendly and helpful. She went above and beyond to give me excellent service. Wonderful office to work with."
We responded:
"Thank you for taking the time share your experience with Ashley. We are happy to have her on our Troy Sayer State Farm Team. Troy"
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Troy L

October 28, 2025

5  out of  5
rating by Troy L
"Exceptional service the employees are very nice and polite they help you and treat you like family and if you have any issues they are quick to fix them dont be afraid to give them a call."
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Savannah Kehmeier

October 28, 2025

5  out of  5
rating by Savannah Kehmeier
"Jurnee was amazing! Highly recommend her"
We responded:
"Thank you, Savannah! I'm happy to hear that Jurnee provided you with such excellent service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Emily Herbert

September 16, 2025

5  out of  5
rating by Emily Herbert
"Would recommend! Jurnee is very kind and helpful!"
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Brady Montgomery

September 16, 2025

5  out of  5
rating by Brady Montgomery
"Jurnee is awesome!! 👏 💯"
We responded:
"Brady, thank you for your feedback! I'm happy to hear that Jurnee provided you with such a great experience. We’re always here to help with any of your insurance needs!"
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Kendall Findley

September 16, 2025

5  out of  5
rating by Kendall Findley
"I spoke with Jurnee, she is extremely knowledgeable and helpful. I very highly recommend."
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Jessica Vettling

September 2, 2025

5  out of  5
rating by Jessica Vettling
"Courtnee is amazing and does a fantastic job!!!"
We responded:
"Thank you, Jessica! I'm happy to hear that Courtnee provided such fantastic service. We appreciate your feedback and are glad to have you as part of our community. Let us know if there's anything else we can assist you with!"
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suzie torrey

August 13, 2025

5  out of  5
rating by suzie torrey
"Jurnee’s customer-first mindset and unmatched work ethic make her a standout! Her passion and knowledge take the customer experience to the next level!!"
We responded:
"Thank you for your review, Suzie! I'm delighted to hear about your positive experience with Jurnee. Her dedication and expertise truly enhance our service. We appreciate your feedback and are here for any of your insurance needs!"
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jon boone

August 9, 2025

5  out of  5
rating by jon boone
"Always wonderful to work with. Informative about services about what is available and how it fits with our insurance needs. Quick to respond when a claim is made."
We responded:
"Thank you, Jon! I'm happy to know you find our service informative and responsive. It's great to hear that our explanations and quick responses meet your insurance needs. Let us know if there's anything else we can assist you with!"
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Travis S

August 9, 2025

5  out of  5
rating by Travis S
"Courtney referred me. Jurnee helped me out with quotes"
We responded:
"Thank you, Travis! I'm happy to hear that Jurnee was able to assist you with quotes. It's great that Courtney referred you to us. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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Gregory Razo

August 8, 2025

5  out of  5
rating by Gregory Razo
"Niki and I had the best experience with Courtnee from Troy Sayer State Farm. We asked for an insurance check up and update. Courtnee was able to provide advice and options for our suite of insurance coverage. We were able to save real money for our automobile insurance coverage. Likewise, we were able to discuss our existing homeowners insurance and we were told about an easy way to save money through the AARP defensive driving class.

After all these years, it’s time to take stock of what you think you know about the rules of the road. It turns out that I don’t know as much as I think I know

Courtney with Troy Sayer State Farm was a gem! Highly recommend an insurance check up and Troy Sayer State Farm."
We responded:
"Thank you, Gregory, for sharing your experience! I'm delighted that Courtnee was able to assist you and Niki with your insurance needs and help you save on your automobile coverage. It's great to hear that the AARP defensive driving class was a helpful suggestion for your homeowners insurance as well. We appreciate your recommendation and are always here to help with any future insurance needs. Let us know if there's anything else we can do for you!"